FAQ’s

Please review your orders carefully before sending the ORDER FORM

DO YOU ACCEPT RESERVATIONS?
Yes but we only keep the items within 2-3 days.

DO YOU HAVE A MINIMUM ORDER FOR ONLINE TRANSACTIONS?
Our minimum orders for online transactions is P500 for Bank deposit and P1,500 for Paypal Transactions.

HOW DO I ORDER?
1.Give us a message here in facebook or thru sms 0917-8286957 or 0922-8880188 indicating your orders. We will then give you a confirmation of your orders, the total amount due including shipping.
2. Choose your mode of payment:
BPI and BPI Family, BDO, GLOBE Gcash, Credit Card via Paypal
2. You can choose a mode of payment:
We accept BPI and BPI Family Deposits, BDO( no charge);
Paypal(4.8% charge) and GLOBE Gcash(1% charge)
3. After payment(BPI, BPI family, BDO, Paypal, Gcash) just send us a message via SMS your name, complete address and mobile number.
4. We will give you a tracking number for your orders within the day

DO YOU DO MEET-UPS?
Yes we do meet ups in Eastwood Mall

DO YOU HAVE A STORE WHERE WE CAN TEST THE PRODUCTS?
We have a showroom in Eastwood City and monthly Bazaar in Elements Tent Centris Walk beside the Quezon Avenue MRT Station. Please contact 0917-8286957 for product testing.

DO YOU DELIVER?
No delivery unless we are neighbors! But we ship orders via courier locally and internationally- LBC, Air21, Xend, MC, JRS, TNT, Depex and Philpost.

HOW MUCH IS THE SHIPPIING FEE?
Within the Philippines:
WITHIN METRO MANILA ONLY P50
Rizal and Antipolo – P90
Luzon including Rizal and Antipolo – P90
Visayas – P100
Mindanao- P100
Outside the Philipines:Buyer shoulders all shipping costs.

WHEN DO WE RECEIVE OUR ORDERS AFTER PAYMENT?
Goods within Metro Manila arrive after 24-36 hours after payment while provincial deliveries normally arrive within 2-3 days.

WHERE ARE YOUR PRODUCTS MADE FROM?
We sourced our products from different countries. We just make sure that we get premium quality products at affordable costs. We have US formulated Makeup Palettes that is used by the same company such as BH and Coastal Scents. We also have Japanese-grade cosmetics for those with very sensitive skin and Italian brands for more pigment.

ARE YOUR PRODUCTS HYPOALLERGENIC?
Yes, all our products are hypoallergenic and conforms with FDA standards of cosmetic production. However we cannot guarantee that everyone will not have an adverse reaction when using our cosmetics. A skin sensitivity test must be performed on inconspicuous area of the skin if you have a history of irritation and allergy in trying out new cosmetic products.

DO YOU HAVE PRE-ORDER ITEMS?
You may pre-order items but you have to make P500 downpayment. Items arrive within 2-3 weeks and we will inform the customers. Balance will be collected when items are picked up by the buyer. Items reserved but are not claimed within 60 days will cancel the downpayment of P500.